Our services
Communication strategies that resonate with communities, stakeholders and decision-makers.
Resonate helps clients plan and deliver engagement that’s timely, transparent and appropriate, aligned with the IAP2 spectrum of public participation and sensitive to real-world constraints.
Whether you’re preparing an Environmental Impact Statement, engaging landowners or local communities, or navigating organisational change, we help you connect meaningfully and achieve project goals.
Our work is grounded in principles from the Engagement Institute (formerly IAP2 Australasia) and designed to meet the needs of complex projects across sectors such as local and state government, infrastructure, transport, planning and environment, energy and resources, manufacturing, education and more.
Our core services
Stakeholder and community engagement
Designing inclusive engagement programs that amplify voices, build understanding, and support better project outcomes. From early engagement through to delivery, we meet people where they are, turning feedback into meaningful action.
Includes: stakeholder mapping, EIS and REF engagement, landholder liaison, community consultation and feedback reporting.
Strategic communication planning
Creating frameworks that align messaging with project phases, audiences and objectives, so your communication resonates at the right time, in the right way.
Includes: engagement strategies, communication plans, REF and EIS documentation support and message development.
Issues management
Supporting you to respond calmly and clearly when challenges arise. We help manage emerging risks, protect reputations and preserve stakeholder trust.
Includes: issues mapping, response protocols, crisis communication templates and stakeholder briefing materials.
Facilitation and engagement events
Bringing people together to explore ideas, find common ground and collaborate on shared outcomes – in-person or online.
Includes: drop-in sessions, pop-ups, facilitated workshops, exhibitions, town halls and co-design activities.
Content development and copywriting
Crafting clear, accessible materials that connect with your audiences. From consultation collateral to executive summaries, we write with empathy, clarity, and impact consistent with the Australian Style Guide.
Includes: newsletters, fact sheets, website copy, discussion guides, consultation reports, notifications and publication development.
Change communication
Helping organisations communicate change in a way that is transparent, thoughtful and engaging so people feel informed, heard and supported.
Includes: internal messaging frameworks, change roadmaps, leadership briefings, and communication toolkits.
Subcontracting and overflow support
For agencies and consultancies needing extra capacity, Resonate offers flexible, senior-level support that integrates smoothly with your existing team.
We understand the pressures of delivery deadlines, project surges and team availability. We provide professional subcontracting services that maintain your brand integrity and client relationships.
